► CDC COVID-19 travel warnings: How they might affect your cruise travel insurance Be aware, this news likely will have customer service representatives handling a massive number of calls, which will make wait times lengthy.Ĭruise Critic is also looking into this scenario and will update this article once we have more information. Those with FCCs should call Crystal or work with your preferred travel agent to discuss options. Right now, there is no clear way to turn an FCC from a Crystal Society account into a refund. I have a future cruise credit with Crystal. However, if that cruise was booked with a future cruise credit, that credit will be returned to the guest's Crystal Society account. What do I do?Ĭrystal states those passengers with booked cruises who paid in cash (not a future cruise credit) will be offered refunds automatically to the original form of payment. I have a future cruise booked with Crystal. It is possible an investment company – or even another river or ocean cruise operator – could acquire Crystal's river assets and operate them as scheduled. (The 2022 European river cruise season typically begins in March.)įor now, Crystal has announced it will pause its European river cruises through the end of May 2022. View Gallery: Cruise ship tours: Crystal Cruises river ship Crystal MahlerĬrystal's European river cruise fleet is not operating, as is standard at this time of year. However, that dramatically affects Crystal, as the line is a subsidiary of Genting and, as such, is also out of money.Ĭoupled with a global pandemic that is still hobbling the financial health of the travel and cruise sectors, the economic situation at Genting Group became unviable in a hurry. Technically, Crystal Cruises' parent company, Malaysia-based Genting Group, is bankrupt. ► Celebrity Cruises, Royal Caribbean: Cancel cruises as COVID spreads Is Crystal Cruises bankrupt? ► Cruising during COVID-19: Cancellation, refund policies vary by cruise line Here's what cruisers need to know about the current situation with Crystal Cruises: What happens when a cruise line goes bankrupt? It's a scenario Cruise Critic has explored extensively – and one that does offer some hope for those passengers who have booked with Crystal Cruises in terms of recouping their money. The line becomes the first cruise operator face significant financial and operational difficulties in 2022, and the first since the collapse of several lines in spring and summer 2020 as the COVID-19 pandemic severely restricted travel around the globe. Watch Video: COVID-19: Reporter details time on cruise ship with positive casesįollowing the collapse of parent company Genting Group, luxury cruise, expedition and river operator Crystal Cruises has announced it will cease sailings on a temporary basis while its executive team examines options for it to continue operations, Cruise Critic reports.
0 Comments
Leave a Reply. |
AuthorWrite something about yourself. No need to be fancy, just an overview. ArchivesCategories |